The Professional Couriers — Grievances on delivery

My parcel isn't delivered but the website says delivered with acknowledged signature. How's it even possible when I didn't sign? My parcel was sent from guindy and has to reach my home. It's been 2 days and I have tried calling atleast 8-10 numbers and the numbers are either busy/switched off. I want professional couriers to take strict action on this since the parcel holds valuables.
Tracking ID: MAA[protected]
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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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