The Professional Couriers — Howrah

Address:A304 Gopalan Habitat Splendour

Dear Professional team,
I want to bring out very unprofessional behavior or Professional courier. I bought Diwali gift for my relative which has to be sent to following address:
Mr. Sudhamoy Sarkar
BL 2F -102
Dakshini Apartment, Phase 1
Baishab Ghata Patuli Township,
Kolkata – 700094
M-[protected]

Mrs. Sudipa Mahapatra dispatched this saree from
Silk Hub,
Pure Bishnupur Silk
M-[protected]

Professional courier picked up saree on 18th November (According to Sudipa Mahapatra, Silk Hub -Phone no of Mrs. Mahapatra is [protected]). Today is 3rd November, saree is not delivered, nor I received tracking ID. When we asked for tracking ID, Howrah centre replied “they lost tracking id, it’s not their job to find tracking ID from so many sarees”.
I want some tracking details or update on this expensive saree. Otherwise we have to take it to legal level.
I am attaching audio clip of professional courier person in Howrah.
Expecting a reply from your customer grievance team.

Regards,
Sharmistha
Dr. Sharmistha Chakrabortty
Founder
“NO Tears NGO”
Bangalore
M- [protected]
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