The Professional Couriers — Issue

Hi,
I am raising this complaint since my courier not been delivered as committed by Professional Couriers.
I have never seen such a bad services any courier service. They are not even able to track where my courier is currently struck.

I booked the courier in Chennai on 25th Nov and they committed it will be delivered on 26th November but it is not yet reached until 27th Nov (2.30pm).

I called to New Delhi office and they asked me talk to Ghaziabad office and they confirmed it has been delivered to Ghaziabad office. But in Ghaziabad they haven't received the courier and they advised me talk to the booking centre. I went all the way to the booking centre and they don't have any idea since it is a Franchise unfortunately and they tried their best but no luck.

The issue here is it is not about the delivery but they are not even able to track the consignment. Very sad. There is no common call centre number. Worst thing is chennai office number is continuously engaged for the last 1 hour or so.

Very worst service. I can't believe it.

My consignment number : PRO12438253
email id : [protected]@gmail.com

Kindly do the needful
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