The Professional Couriers — Item not delivered even after 40 days

TRACKING ID: HYD 79429576

I have shipped one parcel on August 8th 2021 from KPHB To LB Nagar Hyderabad.
The delivery location is less than 30 kms from shipped location. It is shameful that the parcel is not delivered with in 30 kms of radius in the metro city. I have made nearly 100 calls and I did not receive the proper response and they are very irresponsible. Because of this delay I lost some amount and it is some ki nd of disturbance to me.
Please look into this and do the needful