The Professional Couriers — Non delivery MAA[protected]

Address:

16b 4th main road, AGS colony, Velachery

MAA[protected]
I sent a letter to Salem through your collection agent in AGS colony, Velachery, Chennai 600042 on 22nd Feb 2022. As on today, your branch in Adambakkam says, that the consignment is not traceable in their website. The collection agent has closed the shop and went out of station. They will open the shop only on Monday 28th Feb 22. The agent has collected my letter and without forwarding it, closed the shop and disappeared.
Is this the way, professional courier cares its customers. Please take action on the irresponsible collection agent who has caused mental agony besides lot of hardships.
I will think 1000 times before sending a consignment through your company