The Professional Couriers — Non delivery of my courier

Address:

Jhajjar, Haryana

Respected sir., on 22nd august i had given a courier containing Rakhi to be dispatched in surat from bahadurgarh (haryana).. as per company norms it is to be delivered within 2/3 days.. courier no of the consignment is AMB[protected] i have been in contact with the courier company from last 2/3 days.. Yesterday on 27th aug they told me that your courier has reached at surat depot and will be delivered tommorow.. Now today i.e on 28th i again asked then they told me that the address you provided is wrong we are unable to track the address.. and i have provided the correct addrsss and contact no of the person residing at surat(i.e designated person for whom courier was dispatched) now the issue is without calling the contact no provided and without searching for the address they have returned the courier and it will be available to you with 1-2 days.. this is really a irresponsible nd unethical behaviour. on this suspicious occasion of rakshabandhan our courier could not be dispatched ... please provide us remedy