The Professional Couriers — Non delivery of our parcel in time

Address:	Sai Security & Detective Services, Shalimar complex, Kankanady, Mangalore -02.Phone No.0824-4267649
Website:	[email protected]

We Sai Security & Detective Services, Kankanady, Mangalore, had booked a parcel, packet covering of important papers addressed to Mrs.Vathsala, Pilikula Development Authority, Pilikula, Vamanjoor, Mangalore on 08.02.2023. Subsequently we have received information that our parcel have not been received till 14.02.2023.
On enquiry with your Office at Pumpwell, we have been informed by the Staff that the above said parcel No.MLR40058855 have already delivered on 09.02.2023. and tracking status is provided to us for delivery of the above parcel. Whereas the parcel have not been received till date i.e 15.02.2023. On further enquiry at your Vamanjoor Branch, the staff informed us that the parcel is lying at his Office and will be delivered tomorrow... and further pleaded sorry for the inconvenience . Further the said Staff has put the status as on 09.02.2023...already delivered...is highly irresponsible on the part of your Agency.
We request you to initiate suitable action against the concerned and compensate us for non delivery of our parcel in time.