The Professional Couriers — Not able to track my order

I have ordered from ICAI vide AWB number AGR[protected] on 15th of January but i am unable to track it while today morning of 25th January i received a call from someone asking me to pay some amount as my order is misplaced while i want to confirm it from the respective authorities but they are not answering the calls and also not replying to the mails.
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The Professional Couriers customer support has been notified about the posted complaint.
 
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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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