On 24-Nov my brother had dispatched a "Mobile with Smart Watch" packed safely using PRO Professional Courier Service on 24-Nov.
However, the Dispatch was smooth and on time till it reached HYDERABAD.
After 25-Nov the Status is not Updating as seen below.
I TRIED ALL COMMUNICATION TO REACH KOLKATA, HYDERABAD OFFICE BUT ALL IM GETTING IS FAKE PROMISES AND IRRESPONSIBLE ANSWERS .
I AM DEEPLY CONCERNED WEATHER THE PACKAGE WILL NOW ARRIVE SAFELY OR NOT BECAUSE ITS BEEN 6 DAYS SINCE LAST UPDATE AND NO ONE KNOWS WHERE THE PACKAGE IS.
TO ALL RESPONSIBLE TEAMS TO KINDLY LOOK INTO THIS ISSUE.
"I AM AFFRAID THAT THE PACKAGE IS EITHER NOT SAFE OR ITS LOST SOMEWHERE BY SOMEONE."
FROM MY END I RAISED TICKET WHICH IS NOT PROGRESSING ANY FURTHER.
TRACKING/CONSIGNMENT NO: PRO15696832
TICKET RAISED: ADNX000023, ADNX000024
I TRIED ALL POSSIBLE WAY TO APPROACH AND GET UPDATE BUT ITS NO USE. MORE THAN 72 HOURS SINCE LATE UPDATE ON PACKAGE.
I HAVE A FLIGHT TO CATCH ON 2-DEC FROM KOLKATA TO BANGALORE. IF THE PACKAGE DID NOT ARRIVE ON TIME THEN I HAVE TO CANCEL MY FLIGHT ALONG WITH MY FAMILY.
Contacted Phone Numbers: NO PROPER FOLLOW UP WHEN CALLED
HYD: [protected], [protected]
Kolkata: [protected]
Was this information helpful? | 
Post your Comment