The Professional Couriers — Paper dispatch late

Address:

5 Sunderam homes near dental college ghuma Bopal Ahmedabad

I have to deliver my paper from Ahmedabad to meerut as my bike was in parcel office but unfortunately beleive the services and stuck with penalty 2200 which i paid in office as documents received after 8 days and charge taken by office Rs275/day.

I want my penalty back i let see are they good to realise there mistake

My parcel ID AMD24201300
My no. [protected]