The Professional Couriers — Re: non delivery despite being assured

Address:

Visakhapatnam, Andhra Pradesh, 530040

Respected sir/madam,

This is to inform you that i am badly affected by your service. The details go like this: consignment no- vsp 5120968, dated 22/04/2016.
I sent an envelope to payakraopeta, andhrapradesh. It's only 100 kms from visakhapatnam. At your front office they assured me about it's delivery within next day, i.E on 23/04/2016. But upon tracking it on 25/04/2016 it shows it is transit to vijayawada.
How can it be? Response from you is very rude and irresponsible. It was very very urgent for to be reached within 25/04/2016.
But it is still in se other location, very far from destination point.
I am not going to leave you. Prepare to face it legally.