The Professional Couriers — Rude Behavior of Delivery Boy

Address:

Bangalore, Karnataka

I receive a missed call (since i was speaking to someone else) on 3rd July 2015 Friday, around 10:30 am, from this guy called Prasana (the delivery boy working with the professional couriers) when i call back he questions me why i was not answering the call, i told him how can i answer when i was on another call. and he starts raising his voice saying that "i should put the call on hold", to answer his call, "now i cant come and deliver", "if you want i will come tomorrow" etc.. first of all, who is he to question me if i answer the call or not, . Next day that is on 4 July 2015 he call me again around 11:00 am, never tells me who is what etc, The whole conversation was in the local language, NOTE - translation to English makes it look decent but it was not., Prasana, "i am on 10th cross, where are you" Me, "who is this" Pra: "knowing who i am what your gonna do" Me, "Boss, who are you, what you want" Pra, "you want ur parcel or not " so i realized its the courier guy, then i gave the address and he came, Pra, "to say this your talking so much" Me, "what is your" Pra, "Prasana" (not sure if its true, its what he said) Me, "do you have your ID card, " Pra, "no" Pausing few min while searching the parcel and staring at me as though he is gonna trash me, in the mean time i was getting irritated, Pra, "do you have your ID" Me, "for what" Pra, "how do i know, your the fellow i am giving to" Me, "Boss please, the phone number is enough proof, but if you want i can show the ID" Pra, "what phone number, i can just take the parcel back and return it, i can do that" Me, "please take it back, i would not worry" Keeps staring at me, it was very intimidating. Me, "you are suppose to give a good service, but you are very rude, I dont wanna talk to you anymore" Pra, "who is rude, take sign this and give it back" and keeps using foul language. The Professional Courier's delivery boy was never really professional. forget about the professional part, not even some basic manners. i am not asking to be, "hello sir, " "yes sir" etc, but the least if you cant be sorry be polite in your tone. I don't have his ID, his name is Prasana, region Bangalore, delivered on 4 July 2015 Saturday morning in HBR Layout. this should be enough details to track him even if he has not given the right name.