[Resolved] Tikona — Bandwidth issue - low speed connection | |||||
I have recently taken Tikona 4MBPS 50 GB Plan(User ID:[protected]) Its been a pain since second day as the speed of the internet is too slow. They say Its 4mbps, but I never seen speed crossing 2mbps in speed test. I am getting only 100 t0 300 kbps all the time. Called customer care multiple times(10 approx). They said issue will be fixed soon or in 8 hours.(The executives give some random number that comes to their mind) But nothing has been done till date. It is so irritating. I have recently gone sick so i thought I could work from home. But because of this stupid internet connection, I had to go to office to work. Please kindly help in resolving the issue. Was this information helpful? | |||||
Dec 27, 2021 Complaint marked as Resolved resolved | |||||
 2 Comments | |||||
Comments
Dear Karteek,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 26, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care