[Resolved]  Tikona — BILL GENERATED ON TERMINATED ACCOUNT AND THREATENING CALLS

Address:

Bangalore, Karnataka

my user i.d is [protected] NAME IS ELIZABETH FROM BANGALORE MY MOBILE NUMEBER IS [protected] AND MY EMAIL IS [protected]@gmail.com billing account number is[protected] i STARTED USING TIKONA FROM THE 14TH OF FEBRUARY 2014 BUT I STOPPED USING IT IN APRIL 2014 BECAUSE POOR SERVICE, I ASKED TIKONA REPRESENTAIVES TO TERMINATE MY ACCOUNT AND I ALSO SENT EMAILS TO CONFIRM TERMINATION.THE INTERNET WAS THEN DISCONNECTED SO I ASSUMED THAT TERMINATION WAS SUCCESSFUL.I LEFT INDIA BY JUNE 2014 AND I CAME BACK BY AUGUST 2014, I WAS WELCOMED BY THOUSANDS AND THOUSANDS OF CALLS FROM TIKONA LAWYERS LETTING ME KNOW THAT I OWE TIKONA MONEY OF RS 3000 AND I MUST PAY OR ELSE I SHOULD GO TO COURT.I TRIED EXPLAINING TO THAT RUDE MAN THAT I HAD OVER 4 MONTHS WITHOUT USING TIKONA INTERNET AND MY ACCOUNT WAS TERMINATED, BUT DIDNT LISTEN TO ME BUT CONTINUED TO HARRASS ME.SO I DECIDED TO CALL AN AGENT TO COME AND COLLECT THE MONEY.THE NAME OF THE AGENT IS SIDDAGANGAPPA, I GAVE SIDDAGANGAPPA RS3000 IN CASH AND REQUESTED HIM TO CALL SOMEONE FROM TIKONA TO CONFIRM THE PAYMENT, THE REPRESENTATIVES NAME WAS MR.SANTOSH, I TOLD HIM THAT I HAD PAID AN AMOUNT OF RS3000 AND HE MUST PLEASE TELL THE RUDE LAWYERS OF TIKONA TO STOP CALLING ME AND HARRASSING ME AND THAT THEY MUST TERMINATE MY ACCOUNT WITH AN IMMEDIATE EFFECT.THE TWO GENTLEMEN AGREED TO THIS.BUT TO MY SURPRISE ON MONDAY THE 3RD OF NOVEMBER 2014, I AGAIN GOT A CALL FROM TIKONA LAWYWER TELLING ME THAT I OWE THEM MONEY AGAIN of rs 2598, I TOLD THIS MAN THAT IM NOT LONGER USING TIKONA AND ITS BEEN MONTHS AND IVE SHIFTED FROM MY PREVIOUS HOME WHERE THE CONNECTION WAS AND I NEVER CONNECTED IT BACK, THIS GUY HARRASSED ME AND TOLD ME ABOUT THE COURT AND HOW HE WILL CALL THE POLICE FOR ME AND TAKE ME TO COURT AND IL HAVE TO PAY LACS AND LACS BECAUSE OF THAT .I CALLED THE CUSTOMER CARE MORE THAN 15TIMES AND NOBODY ANSWERED AND I SENT OVER 11 EMAILS AND NO ONE ENTERTAINED MY COMPLAINT NOT EVEN REPLIED TO MY MAILS.THE TOTAL USAGE (MBs) is zero, so i really dont know what these people want from me.them sending lawyers is annoying and these lawyers are very abusive because theyve been harrassing and threatening me over a bill i dont owe. PLEASE GET BACK TO ME ON [protected] [protected]@gmail.com