Tikona — Broadband connection problem | |||||
Dear Sir / Madam, My issues are:- 1. Always signal drop from Tikona Tower 2. Most of the time I'm being Logged out of the Tikona Login Page. 3. Evening to Night times Zero Upload Speed. 4. Tech support assigning Engineer to visit my place but after checking my place Engineer says above issues are Backend issue I can't resolve. 5. No resolution given for the issues but I get SMS saying unable to reach you, case closed. From 1 August To Till Date, no internet connection due to Tikona Tower problem, I'm facing loads of Tech Issues and lot of time connection cuts and Zero Upload speed. Reference # follows: 1-[protected] 1-[protected] 1-[protected] Many More Complain Raised by Us .. from 2 pm till night no connection, when I called tech supported IVR message saying, there is an tech issues in your area and it will be resolved before 7pm but the connection problem is not solved permanent basis . Why you guys giving such services.. Are you guys are not capable? Are you guys are careless or lazy to resolve? Every time I call for canceling the subscription, you guys are not canceling rather asking one more day for fixing the problem but not fixing. You guys wasting my time, you guys bringing huge revenue drop for me. NO PERMANENT SOLUTION TILL DATE -- ________________ *Thanks and Regards* * * *Mahashakti Ashirwad Organisation* *Bhopal (M.P.)* *Email :-- [protected]@gmail.com* * Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Nov 06, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV0519 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Nov 06, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV0519 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV0519 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care