Tikona — Broadband NOT WORKIN

neha.libran11

from Thiruvananthapuram, Kerala

Address:

Surat, Gujarat

HI The tikona id is [protected] registered in the name of Amit Gupta I am facing frequent disconnection in my internet connection and also slow speed. My internet also get disconnected for hours. Here are the list of the complaints numbers: [protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] [protected] [protected] 1-[protected] 1-[protected] The response that i get from the company is: "YOur issue will be resolved in 4 hours/8 hours/12 hours" "We will keep your connection under observation" "We will assign an executive" There is problem with roof top device, we will fix it... I am seriously pissed off with this connection

+1 photos

Was this information helpful?

No (0)

Yes (0)

Tikona Digital Networks customer support has been notified about the posted complaint.

Related Tikona Digital Networks reviews

View all 5782 Tikona Digital Networks Reviews

Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Neha,

Greetings from Tikona.

Please be assured that your concern listed Jun 04, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

neha.libran11

from Thiruvananthapuram, Kerala

see the file attached and notice the speed that i am getting, I have been promised a speed of 4MBPS, hardly do i get the same. to the worse side most often i get a speed of 28kbps !!!
Cant believe it

Navinder Kumar Goyal

from Valsad, Gujarat

Hello,

Tikona is the worst service providers, get them disconnected earliest possible, It is just start the speed will only improve when your payment will get due and then if you will ask them to disconnect they will start preparing heavy bills against you. Then they will start threatening you to pay that.

Navinder