Tikona Broadband Services — Connectivity Issue

Address:Bangalore, Karnataka

hi I have taken this broadband connection 20 days before but till now i didnt get the internet connectivity even for a minute, i have been calling customer care but everytime these representative say we will resolved in 24 hours . I have paid the money on the first day itself, but till now nothing . tikona has a very very poor connectivity, customer service . I would like to say please dont consider this for the internet connectivity .
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Dear Vivek,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDC1418 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Team Tikona,

i have already called u people many times, but u guys are not responding at all . so what i have decided refund my full amount . i dont want to go ahead with u . i will choose any other broadband service . User id [protected]

Vivek Sharma
Dear Vivek,

Greetings from Tikona.

Please be assured that your concern listed Dec 27, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Team Tikona,

what happened tikona . its been 10 days so far . no response of call, nothing .how much time you will take to rectify the problem
Dear Mr. Sharma,

Greetings from Tikona.

We would like to inform you that the disconnection request is in progress and we will update you accordingly.

We appreciate your patience and kind support.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
team Tikona


why dont u tell me that how much time you will take to refund my amount. already 15 days went, but no worth response from you .
hello everyone,

i guess all of you must have got an idea ..how TIKONA services are . I suggest plzzz dont opt for it . Now i have given Rs. 3400 at the time of installation which includes 3 month rental and device cost, yesterday these people call and they are refunding only Rs. 400. they have given me a reason that you only want to terminate it . So, when i m not getting the service, what should i do, not even a single second i got the internet connectivity.
Team Tikona : This is a final written warning to you, if you wont give me satisfactory response . I wont bother to spend 10000, but i will promote this issue every where e.g facebook, Consumer Court, Judicial Court .

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