Tikona — Connection Not Working Properly | |||
I am currently using Tikona broadband internet, mainly based in Noida.I started using this service from March 2015. But from the first week it started troubling me, I never got promised speed and connection. It got disconnected several times in a day.I registered complaints about this issue several times. Every time I only got fake promises.At the time of installation I noticed the connection issue but their installation engineer told me that the problem will be fixed within few hours.I have raised this issue several times but the problem is still not fixed. It means they knew that the service will not work properly in my place, but to only increase their sale count they have cheated me. Vibhu Prakash Sec-22 C-411 Noida [protected] Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Subscriber,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Please note I am suffering with connectivity issue. I will optimize the speed only when I will be able to connect with the Internet.
Please note so many days have been passed but none of your customer care representative try to contact me.
I have raised this issue several times in front of your customer care representative but it look's like you all are not serious for this matter.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed July 18, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care