[Resolved]  Tikona — Customer service and internet connection

Address:Chennai, Tamil Nadu, 600096

Hi
I have taken tikona broad band connection on 27/may/2016.Internet connection worked only on the 27 properly, after that it was not working it is disconnecting regularly.
I have called to customer care number[protected] but most of the time it will say number is wrong. And if the number connected after along wait some one will pick up and in middle of the call they will disconnect without giving proper support.
I want my money back since i lost my online training sessions due to this stupit tikona bb.
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Aug 5, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Did you get the refund by any chance?
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0271 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on June 3, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0271 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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