Tikona — Deactivation / disconnection of my broadband - [protected]

Address:Mumbai City, Maharashtra, 600096
Website:www.tikona.in

I have requested for tikona broadband dis connection on 29-feb-2016. But still tikona has not dont the same. They have stopped only the rental service and not ready to deactivate or disconnect the service. Even after several communciation to the call center no updates. . Since i'm moving from the current location / building primesis, requested them to deactivated and they are ready to deactivate. I'm not interested in using the tikona service any more.

Pls find the request no raised for disconnection - 1-[protected].

Note: i have cleared all the outstanding amount.


Thanks & regards
Dhandapani p
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dhandapani,

Greetings from Tikona.

Please be assured that your concern listed May 3, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Palanisamy,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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