[Resolved] Tikona — Did not provide refund | |||
My used id [protected], i had taken the tikona connection june 6 2016. After 4 days and speed was dropped 20 kps and after 4 days i am not getting the login page and its shows me limited connection. I made a complaint many times and i couldnt get any proper response from the tikona. On june 19 one service visit my home and he said that this area was not feasible to connect the internet and also he added that they disconnect the service and pay the refund as soon as possible. I made many many complaints regarding this to customer service, they said within august 14 2016 you going to get a refund check but i could not get any response from the customer service. Everyday while i am calling they said that within 24 or 48 or 72 hours you are going to get a check. Till now iam not getting the refund amount. Please some one help to get my money back Was this information helpful? | |||
Nov 22, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care Verified Support Oct 20, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, Your account is terminated as per your request and also device is recovered from you premises. Refund of Rs. 1934.92/- will be delivered at your premises within 20 to 25 working days through cheque. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
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ya sure
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