Tikona Digital Networks — Bill received by the agent but not deposited

Address:Allahabad, Uttar Pradesh

I have a complain against a agent of Tikona Digital networks named Sachin saxena whose mobile number is [protected].He received payment of Rs673 to deposit Broadband internet bill for month of March but not deposited. I complained against him but no response from the company side.What should I do now plz suggest and take action as per rule.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Shameem,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0042 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Shameem,

This is a gentle reminder to follow-up on your concern listed on Mar 31, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0042 in the subject line.

Regards,
Tikona Care
Dear Mr. Akhtar,

Greetings from Tikona.

With regards to your concern, our team member tried calling on your registered mobile number however there was no response.

We will like to inform you that we have received a payment of Rs. 673/- and the same is reflecting in your account.

For future payments you can refer to the below mentioned link.

http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in.

Regards,
Tikona Care

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