[Resolved] Tikona Digital Networks Pvt. Ltd. — Incorrect Billing | |||
Dear Sir, I have Tikona Broadband Connection vide service No.[protected] at Plot No.183, Hi-Rise Meadows, Mallampet, Bachupally, Hyderabad - 500 090. I was not happy with the quality of the service and requested to close the connection by mail on 15th June 2015. They called several times and forced me to continue with the connection. They sent me bill dated 15th Jul 2015 for the period 15th Jul 2015 to 14th August 2015. They are asking me to pay for the period I didn't avail their services. I paid extra money for the period 16th Jun 2015 to 30th Jun 2015. Please take necessary action to ensure that the amount billed during 16th Jul 2015 15th Aug 2015 is reversed. Thanks, Satya Thanks, Satya Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Subscriber,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed July 29, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care