[Resolved]  Tikona — Disconnected and settled payment during installation and still asking for payment

Address:

Bangalore

We had taken the connection for 6 months from October 12, 2021 and used it till April 11, 2022. The last active was April 11, 2022 as also confirmed from an advocate called to say that we have Rs. 2055 amount pending which is absolutely wrong since we had already done the full payment while installing itself.

I had sent the disconnection emails in April itself and also informed the tikona employees whoever was calling me for the payment that we are relocating and want to disconnect. Depsite of doing all of this, they kept on sending messages for non payment. Connecting to the customer care is an other headache. I Have never been able to connect the cutomercare ever. After waiting me for 10 mins saying am first in the queue, it just disconnects by itself saying goodbye.

It is ridiculous that now civil court advocate is calling me for nonpayment to tikona. Harrasing the customers for your inefficient service.The worst service!!!

Kindly withdraw whatever case you have filed because I am not going to pay for the service that I haven't taken. It was your inefficiency to not disconnect. For sure, I can confirm our last active date was 11 April 2022 which was 6 months o[censored]sage.