[Resolved] Tikona — Disconnection and refund related issues

YogeshAgrawal

from Pune, Maharashtra

Website:

www.tikona.in

They are not disconnecting the service irrespective we have asked them many times. Also they need to refund an additional payment of 800Rs, that we did as they said that we will get service at new location, which did not happened.
I have emails and call recordings of everything if required.

Lot of time wastage to follow up with a new customer executive every time Lot of time to send out emails
Loss of 800 Rs

We want to get a full and final settlement done with refund of 800 Rs and actually they should pay me more for the amount of time we wasted for this They should actually be fined for such a worst service

Was this information helpful?

No (0)

Yes (0)

Oct 3, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Agrawal,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Aug 23, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Agrawal,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.
As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care