[Resolved] Tikona — Disconnection of Internet connection | |||
Disconnection of Internet connection: [protected] I have raised multiple requests to Tikona. I called tikona 3 times and chatted with Tikona chat support. I also sent 3 emails to stop internet connection. However, they want to know reason for disconnection and want to upgrade my plans. Upgrade plans is the worst in Tikona. I have already opted for another service provider and still Tikona wants me to continue with dual Internet connection. Is this fair? They are giving me a offer of putting my account on hold for one year for rs.1000. Is this a kind of service expected? I want some one to come immediately and remove the Internet connection. I am not going to pay a single rupee as I had already paid for installation and rental charges. Immediately, respond to the emails which have been sent Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Patnaik,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 20, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care