[Resolved] Tikona — Even after Disconnection Request-Bill Generated | |||
Hi All, I suggest you to not to go for Tikona, I was called customer care and disconnected my connection on 26-May-2015. Now they are passing legal notice to pay 1845 rupees as out standing amount. I have sent mail to appellate authority also, of no use. Was this information helpful? | |||
Jan 5, 2017 Complaint marked as Resolved Issue resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Mr. Saparam,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Hello Tikona,
Can i reach you on this number for half an hour IVRS only, who will treat customer in this way the worst service from your end.
Your service Engineer called and said that he will take the items, till now there is no info anf he did not that items from the old home it self, u people call us and threaten us, now tell me who is responsible, i will suit u for threatening under the section 503, 506 and 509(insulting a women) in IPC.
Can i reach you on this number for half an hour IVRS only, who will treat customer in this way the worst service from your end.
Your service Engineer called and said that he will take the items, till now there is no info anf he did not that items from the old home it self, u people call us and threaten us, now tell me who is responsible, i will suit u for threatening under the section 503, 506 and 509(insulting a women) in IPC.
Hi,
Yesterday also i got message that bill had sent to register mail id for[protected], what is this.
Yesterday also i got message that bill had sent to register mail id for[protected], what is this.
Mail Sent from TIKONA on 17OCT-2015:
This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below.
Dear Customer,
Greetings from Tikona!
This is with reference to your disconnection request. We regret the inconvenience caused to you.
Kindly note that your account is terminated as per your request and the full-final settlement of the account will be processed shortly.
Please feel free to contact us on toll free number[protected] to provide us any feedback regarding our service. You can also write to us on [protected]@tikona.in. Our Customer Care associate will be glad to assist you. For faster access to Technical Support desk, call on[protected]* from anywhere in India.
Regards,
Raj Jadhav
Customer Care
Tikona Digital Networks
This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below.
Dear Customer,
Greetings from Tikona!
This is with reference to your disconnection request. We regret the inconvenience caused to you.
Kindly note that your account is terminated as per your request and the full-final settlement of the account will be processed shortly.
Please feel free to contact us on toll free number[protected] to provide us any feedback regarding our service. You can also write to us on [protected]@tikona.in. Our Customer Care associate will be glad to assist you. For faster access to Technical Support desk, call on[protected]* from anywhere in India.
Regards,
Raj Jadhav
Customer Care
Tikona Digital Networks
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 17, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care