[Resolved]  Tikona — Extra Amount Charge in bill

Address:Gurgaon, Haryana

Tikona Broadband is a fraud company. These people are cheating public by providing wrong details. I took a connection of 1100 plan in gurgaon where they promised to give 50 GB at 4 Mbps speed and post that 2 Mbps till next billing cycle. but after consuming 50 GB my speed dropped to 512 kbps . And when I called them they told me that 1100 plan is changed to 950 plan now and I have to switch on 950 plan after paying the amount of 1100 plan. Are you Tikona management fool or think that people are fool. Why anyone will pay 1100 plan charge when he is getting facilities of 950 plan.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Anamika,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL4360 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on July Feb 29, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL4360 in the subject line.

Regards,
Tikona Care
Dear Anamika,


Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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