[Resolved] Tikona — Fake bill generation

mishrarahul

from Panipat, Haryana

Address:	Mumbai City, Maharashtra, 400078
Website:	tikona.in

Tikona id is [protected]
As i stop using tikona service from sep 2015 because they are fail to provide me net connectivity i have called them so many times finally decided to stop service and stopped service. they recover there devices. After some month I need to use the service I said them to put device to this address they said that we are not going to continue you withthe same net plan as before i said i dont want to restart that id i will apply for new id as i do and activate new id [protected] But after some month Tikona start sending me bill for service use of previous id and putting me pressure to submit i request them that i havnt shift that id and not use dat why why you send this bill My issue is clear that i havnt use net and they send me bill and now they are make calls to pay amount and say that call is from tees hazri court and talk very badly as i am metal harassment by them please tell me what should i do

Was this information helpful?

No (0)

Yes (0)

Oct 17, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Aug 31, 2016

Updated by mishrarahul I am mental harassed by them very badly, having headache from them. I write to there portal and said this but again they are doing there same things Bill till nov, is 1000 something now they make 4500 without any use. create bill for non use month

Verified Support

Sep 12, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mishra,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Oct 22, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mishra,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.6, 299.99/- at the earliest.
Amount Payable : Rs. 4, 799.99/-
CPE Charges : Rs. 1500/-
Total Payable Amount : Amount Payable + CPE Charges

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Verified Support

Oct 23, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Mishra,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 4, 799.99/- at the earliest.

You are liable to pay Rs 1, 500/- as penalty for breach of the terms of services since you failed to surrender the modem even after sending several intimation from our end.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care