Tikona — False bills and call for legal notice | |||
I got tikona connection in aug 2015 and but not a single day went by that i didn't have service issues and i have to make calls everyday for no connectivity and after getting tired of daily hassle i mailed them to disconnected and also requested the same on calls when didnt get proper reply on mail.I had paid for two months in advance that should cover for aug and september and i had no usage in september and they still didn't disconnect the service and kept on generating bills and sending me mails that they can see my usage.I repeatedly called to cancel the service and i told i will not pay because i have not used the data Today on 6.4.2016 i got a call from some anjana sharma from tis hazari court on behalf of narendra kalra advocate that they will file a case. I dnt understand it is tikona who should pay me the refund as their connection didnt work why should i pay fr months i didnt use the service.I mailed them but i get message that my email id is not registered.My user id is [protected]. What should be my course of action here? Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Yes i am also thinking that if i get any notice or anything like that then i will also consider a legal action against them.there are so many people who have same issue.we must all do it together.and teach them a lesson
Very true seriously they deserve a lesson. Lets join some voluntary and lets decide what should be next core of action.
Dear Aakriti,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that your CPE recovery and full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Im also facing same issue which you are facing. Any reply you have received from tikona or not pl update.
Regards
Anuj gupta
[protected]@gmail.com