[Resolved] Tikona — Fraud call and mental harassment | |||
This is with reference to tikona digital network. I received more then 100 calls from tikona for the payment of internet service which i have already given to there sales repetitive and i have also submitted cpes to their network team now they are harassing me and my family member for making the payment. I received call from this no. ([protected]) and he was talking very rudely to me. He has introduced his self as mumbai police commissioner. I am very much disappointed and i would like to file a mental harassment case against tikona and will also file another case for wrong usage of governmental bodies. If needed i will share all the email chains where i mention that please stop my connection and i have copy of cpe hand over from tikona. Please help. My tikona id is [protected] Was this information helpful? | |||
Aug 24, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Kasliwal, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Jul 21, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Kasliwal, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs1, 220.60/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
 2 Comments | |||
Comments
Even I am facing the same problem. They are not disconnecting(cancellation) my service after calling many times .one of the senior officer called me from this number[protected]mumbai) and said your service will be cancelled and you will get confirmation mail for the same still now i have not got the confirmation but when i call to customer care they are saying you wont get confirmation from mail and also i am getting calls from unknown person from this numbers [protected], [protected] and harrasing me.
In May last week I disconnected tikona service and called to customer care for the same but he has not taken the request for cancellation and also he said that your outstanding amount is 100+ less than 200rupees( i dont know exact figure but it is less than 200)and also he told bill will not be generated as you have disconnected and also said we will send a technical boy for collecting devices, and he never came if we call back he is not receiving the call . now they have generated the bill and harrasing me to pay the bill.
my user id is [protected]
name manjunath.p
In May last week I disconnected tikona service and called to customer care for the same but he has not taken the request for cancellation and also he said that your outstanding amount is 100+ less than 200rupees( i dont know exact figure but it is less than 200)and also he told bill will not be generated as you have disconnected and also said we will send a technical boy for collecting devices, and he never came if we call back he is not receiving the call . now they have generated the bill and harrasing me to pay the bill.
my user id is [protected]
name manjunath.p
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Simply suite the case in consumer court against Tikona with all details which you have (Mail / request regarding disconnection request). If they charged for unused connection even after requesting for disconnection means you need not to pay. Also if they claimed any bill amount for unused period means suite them a RTI letter to Tlkona and copy to TRAI.
Anguraj