[Resolved]  Tikona — Fraudulent company generating bills without usage and harassing customers

Address:Mumbai City, Maharashtra, 400029
Website:www.tikona.in/for-home/contact-us

Tikona is a fraudulent, unprofessional, unethical company that makes their money by threatening customers through mails and generating unused bills. I share this common complaint with many other users. I have repeatedly asked Tikona to discontinue my connection via mail and customer care calls(most of the time no one even picks up the phone) as my computer has not been working. They still generated a bill of 5000rs due to their internal miscommunication and since I am a billing customer. An alleged advocate, one Manisha Tripathi allegedly from a court in Delhi(mobile number [protected]) told me Tikona has asked me to settle the amount of 3500rs. Since she was allegedly calling from court and representing Tikona, she refused to give me a mail confirmation and promised post payment they will send someone to take the modem by end of the week(May14) - post payment she refused to receive my calls. They have now sent me pending amount of 1550rs, 1866rs, 1966rs of all unused service bills. I, like many other customers are irritated, fed up and harassed with system generated mails, msgs.

I will no longer pay anything more towards Tikona and hope you can look into this.


Shakuntala Kumar
[protected]
[protected]@yahoo.com
+1 photos
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Aug 26, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2016
Tikona Digital Networks Customer Care's response
Dear Shakuntala,

Greetings from Tikona.

Please be assured that your concern listed June 28, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
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