[Resolved]  Tikona — frequent network loss, poor costumer care support ,

Address:Jabalpur, Madhya Pradesh

This is to bring to kind notice that we have been unable to use the Tikona Broadband Connection since the past 21 days. This is not first time we are facing these issues. I mean every month, there is disruption in Internet connectivity . i paid the money in advanced for a year. and more importantly your costumer care executive suck at doing their work they don't know any about what they are doing i tried calling them for fixing my Internet we want a permanent solution for the inconvenience we undergo every month.I hope you take up this matter very seriously and make the best possible step towards customer satisfaction. My Customer ID is [protected] Name - Ronit thakur Address - badi ukhari, jabalpur madhya pradesh
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Ronit,

Greetings from Tikona.

Please be assured that your concern listed Apr 14, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Thakur,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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