[Resolved]  Tikona — Getting bill after closing the service and paying full bill

Address:Indore, Madhya Pradesh, 452003
Website:www.tikona.in

As informed by a Tikona team that for service Id -[protected] having an pending amount of Rs-1684.94.

My service is closed from 18 march-2015 and I have payed my last bill so then how this bill generated and I am getting informed after one and half year that I am having an pending amount .
I have not got any mail from Tikona till now and suddenly I get a call from legal team, this is not a correct way to communicate with a customer .

Please provide the Usage bill of this amount so I will pay it .
Jitendra Meena
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2016
Tikona Digital Networks Customer Care's response
Dear Jitendra,

Greetings from Tikona.

Please be assured that your concern listed July 21, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Complaint comments 

Comments

Hi,

As informed by the legal team I have paid my remaining amount of Rs-1684.94 on 22-july-16.
Transaction ID* :[protected]TPC[protected]
ID-[protected]

I have not thegot NOC certificate till now, please assure that NOC certificate issued as soon as possible .
Email Id [protected]@gmail.com

Regards
Jitendra Meena

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information