Tikona — Getting unnecessary billing even after disconnection request

Address:	New Delhi, Delhi, 110086
Website:	www.tikona.in

Dear complaint board,

In sep 2015 i requested tikona care to disconnect my connection permanently stopped billing me. Because their internet never worked properly. Even i paid them approx 1500 rs extra for non-usage of internet, but since than they regularly sending bill to me. I have emailed them many time to stop billing and collect your device from my home, but they didnt send their executive for device collection also the rental is still continue. So kindly request you take an necessary action against them.
Email id - kumar. [protected]@gmail.com
Tikona broadband user id: [protected]
Ramesh kumar