Tikona — Harassing people for bill payments for closed connection 9 Months for user id [protected] .

Address:	Mumbai City, Maharashtra, 400001
Website:	www.tikona.in

Hi, Even though my connection was terminated on May 2015, i am writing this mail to notify that on Nov 21st got Message to mobile number saying to pay the pending amount of 793. Account Number which is already terminated - [protected] Wanted to list few points as below. 1) 17 March I requested for the closing the connection 2) On April service man collected the cable and modem for closing connection. 3) Haven't received any bill April. 4) On14th of May recieved mail from Tikona for full and Final settlement bill of 535 .(Find the attached mail). 5) Immediately got call from some Advocate saying to pay the settlement, if not legal action will be taken. 6) How ever for the usage of two days i.e monthly bill start from 16th of every month. So for literally for two days of billing was asked to pay of 535. With incluside of late payment, paid amount of 621 with inclusive late fees on June 7.(Find the attachments of bill payment) 7) Sent mail regarding the same Didn't get any update from Tikona 8) on June 15th got bill of 1413 to be paid. Regarding this issue when asked to Customer cared said to drop mail for J.[protected]@tikona.com but no update. 9) On Nov 21st got Message to mobile number saying to pay the pending amount of 793(i.e[protected], if not Legal action will be taken. Very very worst experience with Tikona for closure of the account. First of all wanted to know how billing team will send blindly the monthly bills account which is terminated/disabled. After all this we get torture from you Tikona by sending messages to mobile, that legal action will be taken. Wanted to know for closed connection of March, Why will the bill be sent on June Month. That to service guy disconnected the cable and removed modem in March itself. Tikona team itself concludes connection is terminated and full final settlement of 535 rupees. But Once again sending bill to clear. How many times will Tikona threaten for the bills which is disconnected. Please close this as soon as possible, i don't want to get any messages on this for Mobile.