Tikona — Harassment by Tikona Team Regarding Charges for the Services which have not been utilized

Address:201010

I was Using Tikona Connection (ID [protected]) since May 2015 & after facing problem with Broadband Services, I decided to get Tikona services Terminated. Request for Termination of Broadband Services was made on 30/5/15, but unfortunately Tikona Team delayed to Terminate the Services. In Aug 2015, the Termination was done.on 17/9/15 received threatening call from Tikona Staff to pay the bill for the Services which have not been utilized since June 2015. I have Complained several times with [protected]@tikona.in and j.[protected]@tikona.in many times but No response from the customer service or apeallate authority of Tikona. I have received also a letter from Tikona Advocate for the payment. Kindly let me know email Address where I can send my complete complaint for the reference. Hoping for your kind Cooperation at earliest. Regards Rajan Suri [protected] [protected] [protected]@gmail.com
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Very Poor Customer Service Support. Tikona license should be cancelled through out India. The Company is Unnecessary Harassing and Cheating innocent Customers. Shame on the part of Tikona.
Tikona should be taken to Consumer Forum.
Hi

I also experienced a very similar situation with Tikona.

There has to be some action against this company for treating customers badly and threatening calls.
Dear Rajan,

Greetings from Tikona.

Please be assured that your concern listed Oct 08, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Suri,

Greetings from Tikona.

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 1, 298.04/- at the earliest.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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