[Resolved] Tikona — Harrasing through phone calls and messages | |||||
I had requested 'Tikona Pathetic Digital' on Aug 11, 2015 for disconnection, and called them more than 50 times in couple of months to request for disconnection, still they didn't remove the internet connection and kept sending me bills, now they are harassing me by calling me every day multiple times, including IVRS calls and blank calls. There service was very poor and they were only giving internet everyday for an hour or so only, so that they could charge for everyday saying you have data usage. Below is copy of the meail sent by me on Aug 11, 2015: Hi, I request to please deactivate my internet connection as there is no improvement in the service provided by you despite numerous complaints made by me. Please note that I don't want any other assistance from your side and my decision is final. I don't want to conitinue with Tikona services anymore. Therefore, please stop the connection as soon as possible and don't bill further. Thanks, Alok Pathak User Id [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Please any one let me know if I can file complain with TRAI for this harassment by Tikona, or if there any other way or point of contact to report this so that any action can be taken and they don't harass me further.
Reply
I am just asking you stop harassing me by calling again and again, am i asking for too much ? What do you want? Why are you disturbing me so much? Are you a bunch of fraud people/criminals just cheating and harassing people and trying to somehow blackmale for money?
Dear Mr. Pathak,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078