[Resolved]  Tikona — Harrasment calls from your Legal department

Address:

Ghaziabad, Uttar Pradesh

Hello Sir, Today I got this Mail Regard Tikona Customer Care. but Sir Tikona Authorized Representative Also Collect Tikona Modem Along With All Accessries. And After Collections. Tikona Customer Care Sent Me These Mail( inside). Sir I Also Complaint Many Time To change Mobile No in my Account Information. But they Not done any changes. i tired to contact tikona customer care. but they not understand my problem.and sir i think Any one Use my Username And Pass for tikona internet. thats why i want to change my mobile no. becoz my mobile number not accurate in tikona information. and sir they call me and harras me. pay 50, 000 and more amount. we said your report to nearest police station etc. these mail i got today :-------- On Thu, Apr 2, 2015 at 4:32 PM, <Tikona.[protected]@tikona.in> wrote: This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below. Dear Mr. Manoj Kumar. As per your request for termination of Tikona broadband User ID: [protected], registered against your name, your service has been terminated. Mentioned below are the Full and Final Settlement details for your Account no.[protected]: Amount Payable : Rs. 2428/- CPE Charges : Rs. 1500 /- Total Payable Amount : Rs. 3928/- On account of service discontinuation, you shall compulsorily return all the modems in working condition. In the event of not being able to deliver the modem to the company in 7 days from the date of this email, for reasons attributable to your action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, or if returned beyond 7days from the date of this email, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions as penalty/damages for breach of the terms of service. This is applicable for all plans. Please call our ISP coordinator to return our device. You can contact our authorized representative Ranjan at [protected] for return of Modem You are requested to return the Modem along with our accessories (in working condition) within 7 days of this email, failing which penalty charges of INR 1500/- will be levied on your account as per terms & condition mentioned in Subscriber Registration Form. In the event of not being able to clear the penalty charges of INR 1500/- along with the outstanding dues (if any) we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings, criminal as well as civil, against you at your entire risk, costs and consequences. In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us on [protected]@tikona.in from your registered email id. Regards, Customer Care Tikona Digital Networks