Tikona — Horrible speed and service

Address:New Delhi, Delhi

Dear All I would like to inform you that I am not satisfied with tikona service what they promise me they will provide me 4mbps wireless internet speed. My first, Login with tikona on 17th Auguest_2015-till now I did not get 4mbps its only login but cannot surfing maximum speed its 10-215 kbps (it’s coming always network identifying/Unidentified network and network cable unplugged) I keep calling to customer care but no positive response from technical team. So I am very disappointed and upset I decided to disconnect tikona wireless internet service. And I Suggested to tikona to my friends they also not going to take tikona any more because your net speed very poor and very bad from my impression . My Tikona User id: [protected]
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tikona internet installed almost 10 day back not working

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Aug 24, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Sanghluni,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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