[Resolved] Tikona — Id [protected]

suraj mani 1976

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 110085
Website:	Tikona

I have taken tikona connection last year which i got most of the time signal problem. I called up so many times but no response. I kept on make payment to tikona without any use. At last i stop making payment because after so many time request for terminating services you people are not disconnecting services. Your executive mr. Kavi raaj came to me with another person to collect the payment in very rude manner. I made payment full n final i.e. 1700 rs and handover the modem to hin his mobile no is [protected]. If you people dont disconnect your services despite so many reminders on phone and mail so where is my fault so please look into the matter ans stop harassing me.

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Jun 8, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Mani,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

May 01, 2017

Updated by suraj mani 1976 If all the dues are cleared from my side why people from tikona are calling me for dues from m. No. [protected] for taking legal action.this is not right to harass your customers in this way.

Verified Support

May 08, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Mani,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.