Tikona — Inethical behaviour and unauthorized billing

Address:400078

Had tikona plan for 1 year.
There connection was already so bad that i had decided that i'm not going to extend it anymore. And they have never came it to resolve any sort of problems.
They extended my plan without even cross checking with me. No mail no phone call just extended the plan.
The person who had given me the connection is probably not working with them anymore.
Harassing me since past 4 months. Even after number of mails and calls they have not pull down the machine.
And now they are asking me to pay rs. 740/- i've personally unplugged the machine and asked them to take it down or come and take it i've mailed them 2-3. Please check the attach image.
Their employees call and talk in very rudely.
I got a call form theie call centre and as usual explaining her everthing, i said i'm not gonna pay and the girl on the other end was like "go go".
Everytime the keep on calling and everytime i've said i'm not gonna pay as it was extended without my knowledge.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Snehal,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY0160 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
USER ID : [protected].
.
I hope this leads to some conclusion, because last time. Apparently last time it did go anywhere.
Dear Snehal,

Greetings from Tikona.

Please be assured that your concern listed May 2, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
http://www.indiatvnews.com/cms/contact-us
http://lawrato.com/ask-a-free-question


kindly contact these people they will help
http://www.indiatvnews.com/cms/contact-us
http://lawrato.com/ask-a-free-question


kindly contact these people they will help
Forward this to as many as consumers as possible


we have to get together and fight
Dear Snehal,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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