Tikona — Internet connection service issues | |||||
Dear Team, This is regarding that We are cancel the internet connection and We have given request through customer care to cancel the connection 2 months before approximately in the month of August End. The ticket no:1-[protected]. But no one has come and didn't resolve my request. I have rigorously f/w with your team but no proper answer has come. At last one person has called and remove all equipments and handed over to him on 25/11/2015.kindly take my request and do the needful. Details: Service Id;[protected] MAC ID: 20107AF57111 quantity : 4 Customer name: Badugu Anantha Durga prasad mob:[protected] Representative name: P satya rao Thanking you, Regards Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Durga Prasad,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 26, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care