[Resolved]  Tikona — Internet connection transfer

Address:Lucknow, Uttar Pradesh, 206012
Website:tikona.in

I applied for transfer of connection 10 days back they took the connection from Kanpur and promised me that they will fix it in Lucknow but still after mailing them more than 5 times not even a single person has even tried contacting me my validity is coming closer and I am not able to utilize my data.I have tried contacting them several times but they are again and again sending me the system generated mails that within 24 hours or 48 hours or 72 hours it will be resolved but no body has even tried my number to understand the situation all my important tasks are in pending mode, they have taken all money in advance but services are not up to the mark...
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Tikona — net 2 days not working

Bad service

Tikona — No response from the company

I have booked my sales visit on 29 June and also have called on customer care a couple of times. Company promised to come on 30 June but no one showed up. I am very disappointed by such careless attitude of company.

Tikona — NON PERFORMANCE OF SERVICES AS PER OFFER

I HAVE TAKEN A TIKONA CONNECTION ON 06TH OF JUNE THIS MONTH. TILL TODAY THE SERVICES NOT UPTO THE OFFERS AND EVEN NOT 50%., AND ALSO NOT 25%.

Tikona — NO INSTALLATION

i have applied 5 days back for new connection.TEAM tikona only promising but still no installation. mobile no. [protected] VARANASI

Tikona — no internet at night

Never getting commited speed and after 8 pm internet never works. I have attached the photo

Dear Prem,

Greetings from Tikona.

Please be assured that your concern listed May 19, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Ajaz,

Greetings from Tikona.

We have noted your post. In order to assist you further we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY2128 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on May 19, 2016. Requesting you to share details in order for us to assist/resolve your concern.Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY2130 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Dear Prem,

Greetings from Tikona.

With regards to your concern, we are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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