[Resolved]  Tikona — Internet connectivity

Address:Indore, Madhya Pradesh
Website:tikona

My name is gourav acharya mobile numbe Is [protected]. tikona customer id- [protected] I had taken tikona internet broadband worth 75. With 4mbps speed..! I have paid 2850rs advance for 3 months.. now it was 11th september when I got connection.. soon I had connectivity related propblem.. no speed, no log in page helpless condition.. I did customer complaint they assured every time to solve the propblem and than close the complain without solving.. Here us the list of complaints.. So far 10 complains but this people are so dumb.. they dont resolve they just assure and wont do anything.. They will not it and reply.. ""we are working on this problem."" now u have failed to provide the services as per agreement.. Terms and condition.. refund my money back and dont assure.!! I have worst experience and will try my best that no one take this redicules services..
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kishan

Greetings from Tikona.

Please be assured that your concern listed Oct 04 2015 has been noted and our team is working on addressing the same.

Regards
Tikona Care
Dear Mr. Acharya,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information