[Resolved] Tikona — Internet disconnection request | |||
Hi, Tikona is not disconnecting my internet connection and still they are sending me monthly bills. I talked via phone and emailed many time saying the disconnection matter. But even after that they are disturbing me thorough phone calls and bill mails. I request to kindly make a permanent solution to this problem. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I Already mentioned my user ID here in this forum; Why should I go to the Tikona forum?
I am here, just because Tikona people are not able to do anything on my internet disconnection request.
I am expecting the same kind of approach even there from the Tikona forum.
So kindly please terminate the connection with user ID - [protected].
I should have searched about Tikona internet before blindly taking the connection.
It will be better more people should be aware about this bad service.
I am here, just because Tikona people are not able to do anything on my internet disconnection request.
I am expecting the same kind of approach even there from the Tikona forum.
So kindly please terminate the connection with user ID - [protected].
I should have searched about Tikona internet before blindly taking the connection.
It will be better more people should be aware about this bad service.
Dear Mr. Varghese,
Greetings from Tikona.
With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on that basis we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on that basis we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1317 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care