[Resolved] Tikona — Extremely unsatisfied from the tikona internet service | |||
Customer details: Name:aman kushwah Customer id:[protected] Phone no. [protected] E-mail: [protected]@gmail.com I have been facing the problem of internet hanging right from the day i had taken the net service (About 1 years) from them. The internet given by them gets hangs so often time and again like for 2 hrs., 1 hrs. Some times whole day approximately every day. Regarding this i had informed them again and again. Every time the assurance was given by them to sort out the issue but nothing was really done by them. I am still facing the hanging internet problem. This had incurred not only mental but also financial harrasment on me as the proper service is not provided to me by company even after complaing them again and again and paying their bills regularly. Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Aug 21, 2016 Prasadchh's response Complaint no 1-[protected]
Verified Support Aug 29, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Kushwaha, Greetings from Tikona. Kindly note, the technical issue reported by you has been successfully resolved. Currently you are able to access uninterrupted services and no issue is observed in the backend. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
1 Comment | |||
Comments
I have been using tikona since 10 days. I am facing lot if difficulties accessing their Internet. Whenever I switch on the adapter, It takes forever to get connected to Internet. I had to restart the adapter and router repeatedly. After an hour and half it gets connected. I had raised complaints but no use.
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