[Resolved] Tikona — Internet is not working all the time...

klmalaviya1984

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 382330
Website:	www.tikona.net

User ID: [protected]

Hi

My tikona broadband id is -[protected] and my name is ketan patel from new naroda, ahmedabad.

I am writting here about my internet speed issues all the time.

I stopped complaining since one month and they started to torture me by not giving speed now. I attaching image which is showing very low speed 0.64 mbps and plan is 4mbps.

Tikona is rubbish company. I request everyone not to buy tikona internet.

If you will buy then you have to keep complaining email about your problems. If you stop complaining on email then they will stop or decrease your speed of internet. They never solve problem on the phone. So never try to call customer service centre and i dont call anymore.

I request tikona to give what speed i have paid money.

Internet speed issue all the time...Fraud company.

+1 photos

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Nov 17, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Patel,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Oct 17, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Patel,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care