[Resolved] Tikona — Internet is not working in every two days

abhisheklamba9

from Bengaluru, Karnataka

Address:

302023

Userid : [protected]
Please resolve my internet speed
issue. I am facing this from many days. I called you many times and you are saying that please connect directly your LAN wire to pc not to the router, I did the same and after that guess what my internet stopped working.

Right now i am in 4mbps speed but guess what i am not able to surfing the web pages. please resolve this issue as soon as possible. I am getting loss in my business by this.

If this issue will not resolved in tomorrow then sorry to say that I need to discontinued with the connection and look for another service provider.

Nothing is working here. It screws my clients.
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Nov 22, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Lamba,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Oct 20, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Lamba,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care