Tikona — Internet issue

Address:	Gurgaon, Haryana, 122001
Website:	www.tikona.in

Hi,

This is manpreet from gurgaon. I want to complaint against tikona digital networks. I subscribed for tikona internet on 7-april-2016 for 4 mbps plan but i have never received 4 mbps speed on this network. Everytime, i called to technical team then either they said to wait for 24 hours or they disconnect my call. You can check my call data on tikona network or also, i have call recordings also. There was also technician visit to my place but he was also not able to resolve that speed issue.

I have complaint no also 1-[protected] and 1-[protected].

Whenever i told them to transfer my call to supervisor then they either transfer it to another department or disconnect my call. I remember the name of two agents named hemant and randhir singh rathore, they disconnected my call. Yesterday, it was supposed to be technician visit to my place and when i called to technician, he said he never got any confirmation about visit.

Now, i'm really tired all that things. So, i want refund now from tikona digital networks. If you want i can also send call recordings, my bill payment receipt all whatever you want.

This (Consumer forum) is my last hope to get refund from tikona.

Please do needful. Looking for your positive response.

Manpreet singh nagi
Tikona user id:[protected]
Phone no: [protected], [protected]